Term and Conditions

At Cheap Air Vent Store, we value transparency and aim to provide clear guidelines about your rights and responsibilities when using our services. Our primary goal is to ensure a positive experience for homeowners, DIY enthusiasts, and trade professionals worldwide.

Our website (cheapairventstore.com) provides information about our ventilation products and allows you to purchase items for your home or business projects.

User Responsibilities:

• Provide accurate information when creating an account or making a purchase
• Not use our website for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Ensure any information you provide is current and complete

We specialize in providing quality ventilation solutions including:

• Air Vents
• Bathroom Extractor Fans
• Commercial Extractors
• Ducting and Ducting Hoses
• Ducting Kits
• Kitchen Extractor Fans

All product descriptions, images, and specifications are provided in good faith. While we strive for accuracy, slight variations may occur. Please contact us if you have specific questions about a product before purchasing.

Some products have usage restrictions due to health and safety regulations. It is your responsibility to ensure products are suitable for your intended use and comply with local building codes and regulations.

Order Process:

• Adding items to your cart does not reserve products—availability is confirmed upon order completion
• You will receive an order confirmation email once your purchase is complete
• We process orders within 1-2 business days after payment confirmation

Pricing:

• All prices are in British Pounds (£)
• We reserve the right to adjust prices due to market conditions or supplier changes
• If an pricing error occurs, we will contact you before processing your order

Payment Methods:

• We accept Visa, MasterCard, JCB, and PayPal
• Payment is taken at the time of order placement
• For security, all payments are processed through encrypted systems

We ship worldwide, excluding some remote areas and parts of Asia (as indicated during checkout).

Shipping Options:

• Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: Available for orders over £50 via EMS (15-25 business days after dispatch)

Important Notes:

• Delivery times are estimates and may vary due to customs processing, weather, or other factors beyond our control
• You are responsible for any import duties, taxes, or customs fees in your country
• Please inspect packages upon delivery and note any damage with the carrier

We want you to be completely satisfied with your purchase. Our returns policy allows returns or exchanges for most products within 15 days of receipt.

Non-Returnable Items:

• Bathroom Extractor Fans (once installed, unpackaged, or used)
• Kitchen Extractor Fans (once installed, unpackaged, or used)
• Commercial Extractors (once installed, unpackaged, or used)
• Custom-made or specially ordered products

Return Process:

• Email us at [email protected] within 15 days of receiving your order
• Include your order number, product details, and reason for return
• We will provide a return authorization number and instructions
• Package the item securely in its original packaging
• Ship to: 34 Padholme Rd, Peterborough, GB PE2T 2FC
• You are responsible for return shipping costs unless the return is due to our error

Refunds:

• Refunds are issued to the original payment method
• Credit/Debit Cards: Processed within 5-7 business days after approval
• PayPal: Processed within 3-5 business days after approval

All content on our website, including text, graphics, logos, and images, is the property of Cheap Air Vent Store or our suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

Cheap Air Vent Store provides products for DIY and professional use. While we ensure product quality, we are not liable for:

• Improper installation or use of products
• Consequential damages resulting from product use
• Delivery delays beyond our reasonable control
• Minor variations in product appearance from website images

Our total liability for any claim related to your use of our website or products is limited to the purchase price of the products in question.

We respect your privacy and handle your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. We collect only necessary information to process your orders and improve your shopping experience.

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the modified terms.

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 34 Padholme Rd, Peterborough, GB PE2T 2FC

We aim to respond to all inquiries within 24-48 hours.

Thank you for choosing Cheap Air Vent Store for your ventilation needs. We appreciate your trust and are committed to providing quality products and excellent service.